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112 DECT Phone (Universal) and RFP 12 Single Cell Base Station Installation Guide; DECT Repeater Guide; Mitel 112 DECT Phone Quick Reference Guide for MiVoice Business; Mitel 112 DECT Phone Quick Reference Guide for MiVoice Office; Mitel 112 DECT Phone Safety Instructions; Mitel 112 DECT Phone (Universal) Handset User Guide.

PDF OCR Transcript: INSTALLATION INSTALLATION GUIDE GUIDE 112 DECT Phone (Universal) and RFP 12 Single Cell Base Station A B © Copyright 2015, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks. .Description The Mitel® 112 DECT Phone (Universal) and Mitel RFP 12 Single Cell Base Station provide SIP call processing features on a cordless handset. The base station supports up to twenty cordless handsets. The base station connects to the network via a LAN cable. The base station extends the SIP phone functionality from the communications platform to the phones. You can purchase additional phones and chargers from the Mitel Customer Service order desk. The phone has an indoor signal range of up to 50 meters (150 feet) from the base station and an outdoor range of up to 300 meters (900 feet). Note that this range can be limited by concrete or metal barriers. To extend the signal range, you can purchase an optional repeater. Figure A provides an overview of the completed installation. What You Received • Mitel 112 DECT Phone • Phone charging cradle with hard wired power supply adapter. The power supply adapter kit contains multiple, attachable, voltage connector plugs. • Mitel RFP 12 Single Cell Base station • Ethernet cable • Power supply adapter for base station. The power supply adapter kit contains multiple, attachable, voltage connector plugs. What You Require • MiVoice Business Communications Platform or • MiVoice Office 250 Communications Platform Base Station Rear Panel Components (See Figure B ) # Description RESET button: Press to activate configuration changes or to enable handset registration. The first handset automatically registers with the base station after approximately 30 seconds. To register each additional handset on the same base station, you must first reboot the base station by pressing the RE- SET button on the rear panel of the base station. You can also reset the base station configuration (including the admin user name and password) to the default values using the this button. Press and hold the Reset button for greater than 10 seconds to reset the base station. Note that you cannot reset the base station while a call is being supported on a handset that is registered to the base station. LAN Port: Connects to LAN via Ethernet cable. Power Input: Connects to the AC power adapter for the base station. Base Station LED State Meaning OFF No power FLASHING GREEN Initialization in progress SOLID GREEN Ethernet connection is available (Normal op- eration) FLASHING ORANGE No IP address SOLID ORANGE Reset required. FLASHING RED Factory setting in progress OREthernet connection not available OR Handset registration/deregistration failed. SOLID RED Factory reset warning after a long press (10 seconds or more) of the Reset button ORError condition. Replace base station if error condition persists. Installation Connect the Cables 1. Connect the LAN cable into the LAN port on the back of the base station. 2. Connect the other end of the LAN cable to a LAN jack. 3. Connect the power supply adapter cable to the power input jack. See 4. in Plug Figure the power B . supply adapter into an appropriate wall outlet. Ensure the LED on the base station flashes yellow. Install Handset Batteries 1. Release the battery cover at the bottom of the back panel and remove. 2. Insert rechargable batteries in the handset. 3. Replace the back panel and slide shut. Set Up Handset Charger 1. Install the appropriate 2-prong wall outlet connector into the charger power supply adapter. To remove the currently installed connector, depress the small tab and slide it up. 2. Plug the charger’s power supply adapter into an appropriate wall outlet. 3. Place the handset in the charger. When you place the first handset in the charger, the handset automatically registers with the base station. After the first handset is registered, there is a 5 minute period during which you can register additional handsets. To register additional handsets after the 5 minute period has expired, you must press the Reset button on the base station to start a new 5 minute registration period. G 4. Charge the batteries. We recommend that you charge the batteries fully before first use. Initially, it takes approximately 10 hours to fully charge the batteries. Normally, it takes approximately 6 hours. Configuration Requirements You must complete the following configuration before the handset is fully functional: 1. License and program the Mitel 112 DECT Phone as a SIP Phone: • For MiVoice Business systems, program the SIP phone with a SIP device type. Refer to the MiVoice Business System Administration Tool online help for instructions. • For MiVoice Office 250 systems, see the MiVoice Office 250 Features and Programming Guide and/or the Database Programming online help for instructions on how to program SIP phones. 2. Configure the handsets and base station to support SIP telephony. Refer to the Mitel 112 VoIP System Guide for instructions. NOTE:The communication platform documentation, Mitel 112 VoIP System Guide, and Mitel 112 DECT Phone Quick Reference Guides are available on the Mitel Customer Documentation web site at http://edocs.mitel.com. 2 Troubleshooting Symptom Possible Causes Corrective Action Symptom Possible Causes Corrective Action Handset display is black. Handset is in power saving mode. You cannot make calls, the Router is blocking Internet a) Try disabling STUN. Press any key VoIP indicator on the base telephony. Open the Internet settings station is not lit, and menu, choose STUN mode, the right status indicator in and select Disabled. Reset Battery is drained. Put handset in charger and the upper left corner of the the base station. For more recharge battery. display is black. information, see the Router Power outlet that the adapt- Ensure power cord is con- user manual. er is connected to is turned nected properly and that b) Use port forwarding. The off. power outlet is supplying default SIP port is 5060, and power. the default RTP port is Handset does not charge Power outlet that charger Ensure power cord is con- 5004. If you use port for- adapter is connected to is nected properly and that warding, you must use static turned off or not supplying power outlet is supplying IP mode. For more informa- power power. tion, check your router’s Handset batteries are in- Check batteries. Ensure user manual. stalled incorrectly that they are oriented cor- Router firmware needs to rectly. update. Handset registration failed, and the status indicator on the display is black. Specifications Check your router’s user manual to see how to up- Handset is out of range of Move handset closer to the date the firmware the base station. base station, turn off the You cannot make calls, but handset, place the handset handset worked previously. in the charger, and then turn it on again. Reset the base station and place the hand- set in the charger. Handset display shows, “Searching for Gateway”. Base station is not logged Check that all cables are into the communications connected properly, and platform. check that power is turned on, and then reset the base station. Router is turned off. Turn on the router. Handset is out of range of Move the handset closer to the base station. the base station. The router is using port for- warding, but the handset Base station is not powered Plug the base station into a has dynamic IP mode en- continuous power outlet. abled. The POWER indicator on the base station is off. Change to static IP mode. For more information, see the user manual. Note that the configured static IP ad- Base station is not powered. Check that the base station dress must agree with the power cord is connected configured port forwarding. properly, and that the adapt- er is plugged into a continu- ous power outlet. The indicator on the base station is flashing yellow. Specification Value Temperature High Temperature Storage + 16° C± 2°, 96 hours, Relative humidity 95% Low Temperature Storage - 20° C± 3°, 96 hours High Temperature Operation + 40° C, 8 hours, Relative humidity 95% Low Temperature Operation 0° C, 8 hours RFP 12 Single Cell Base Station Power Supply Adapter Input:100-240 VAC 50-60 Hz Output Nom: 5 VDC 1000 mA One end with DC pin, other end with appropriate volt- age connector plug Mitel 112 DECT Handset Batteries Two rechargeable batteries 600 mAh 1.2V Mitel PN 51303917 Battery Life Talk time greater than 12 hours; standby minimum of 200 hours Desktop Charging Cradle Power (AC/DC) Input 100-240 VAC 50-60Hz Output Nom: 5 VDC 1 A One wired into charging cradle, other end with appropri- ate voltage connector plug Charging time Empty batteries recharged in less than 6 hours Ethernet cable is not con- nected. Check that the Ethernet ca- ble between the WAN port on the base station and the LAN port on your router is connected properly Router is not turned on. Turn on power to router Base station cannot retrieve an IP address In Internet Settings, check that the IP mode corre- sponds to the IP mode of your Internet connection. You cannot make calls, the VoIP indicator on the base station is not lit, and the right status indicator in the upper left corner of the display is black. Configuration of the handset is not complete. Check that you have config- ured your handset properly. Base station has not been reset after you saved the configuration. Reset the base station and allow the base station two minutes to log in with the communications platform. Router or modem has not assigned an IP address to the handset. Check that your router or modem is working properly. Check the IP address by pressing the volume up key on the handset while in Idle mode. 3 4

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